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Do you accept returns?

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Mark Bell Sling Shot

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Answers to questions about returns and exchanges

Returns

What is the status of my order?

Can I change my order?

How long does it take to ship my order?

Where do you ship?

How do I make sure that my order went through successfully?

How do I cancel my order?

What Natural Flavors are used?

Do you source your ingredients globally?

How can customers obtain detailed nutritional information like the amino acid breakdown of your products?

What is the source of 'natural flavors' used in your products?

Do you offer refunds for dissatisfaction with the taste of your product?

General Questions

Why is there a Prop 65 warning on the products?

Do you offer Sample Packs?

Are your products made in a facility that would guarantee clean ingredients?

What is the Beef Protein Isolate Derived From?

Is the Beef Grass-fed?

Are the Steak Shake products made from organic ingredients?

Are the beef protein and organ ingredients in your products grass-fed?

How big is the tub and how many servings?

What is it sweetened with?

Is it Keto, Paleo, or Carnivore friendly?

How many servings of organs per scoop?

Does it taste like steak?

How does it mix? Smooth or Chunky?

Is the collagen protein beef or fish based?

What's so special about organ meats?

Is it lactose free?

Is it gluten free?

How many scoops can I take per day?

Meat has creatine, does the Steak Shake also have creatine?

Will it break my fast?

Why beef protein over whey isolate for muscle building?

Amino Acid Profile

How much collagen is in Steak Shake?

How Much Sunflower Lecithin is in Steak Shake?

Why do you use Sunflower Lecithin in Original Steak Shake?

Steak Shake

Why is it so expensive?

How is this different from This is the Whey or Steak Shake?

How many servings per tub?

Is it carnivore friendly?

What should I mix it in?

Keto Pro

What is the difference between Steak Shake and This is the Whey?

Is it carnivore?

What is the expiration date?

Is this protein a whey isolate or whey concentrate?

This is the Whey

What are the Natural Flavors?

Why is Sodium high, what type of Salt do you use?

How much Collagen is in Total Carnivore?

Is it Gluten Free?

What is the difference between Total Carnivore and Original Steak Shake?

Total Carnivore

Protein

Hydration Version 2 What's in it?

Why does it have so much sodium?

Can I take this while fasting?

What can I mix it in?

Hydration

What do rutin and apigenin do?

Why is it helpful to chew our mint gum?

Why does this have caffeine?

What is the difference between this and regular sugar-free gum?

Why is there no nicotine?

Will this make me feel full?

Are there other flavors?

Are you coming out with a caffeine free version?

Fasting

Products

What payment methods do you accept?

Which currency will I be charged in?

Payment

How can I track my package?

Will I pay taxes for international shipping?

What should I do if my order hasn't shipped yet?

How are shipping estimates and delivery dates determined?

Shipping

Do you offer a referral program? How does it work?

Do you have physical stores?

Other

Manage your Subscriptions

Subscriptions

What is your policy on exchanges for flavors of supplements?

Can I update my address after placing an order?

Does your company have an affiliate or influencer program?

How can I check on the status of my delivery?

How can I manage my subscription preferences and are there discounts available?

What should I do if my order appears to be lost in transit?

What happens if my order is returned to sender due to an incorrect address?

Can I cancel an order if I've made a mistake?

Are out-of-stock items restocked regularly?

What if I receive a damaged package?